Company Name:
Title: E-Commerce Specialist
Location:
United Arab Emirates, AE
Date:
28 Feb 2025
Job Overview
Responsible for achieving Al Seer Group eCommerce business objectives within the allocated Customer/Channel set, by interacting with customers to best understand their business models and ensuring optimum engagement with individual Al Seer Group business groups/brands.
Key Responsibilities
- Develop Al Seer Group business in the allocated customer/channel set
- Ensure optimum product availability on the customer platform based on agreed MSL or customer model
- Ensure best-in-class product content for each SKU, through engagement with brand owners, Al Seer business groups and customers
- Ensure the allocated eCommerce customers meet Al Seer Objectives in terms of timely payments, and returns
- Review top 2 customers quarterly with internal ASG businesses as well as with the customers
- Review and evaluate Spends by agency by customer
- Obtain and communicate Customer engagement opportunities – event calendar, visibility opportunities, Sampling
- Increase eCommerce operating knowledge and skills within the team
Competencies
Analytical Skills - Ability to understand and analyze data/issues/situations and propose solutions objectively.
Awarenes of eCom Drivers - Understanding of elements that drive online business and is able to engage with customers effectively to drive business within the given parameters
Business Process Knowledge - Has an adequate understanding of processes including sales, merchandising, order processing, copacking and trade related elemenst
Negotiation Skills - Demonstrates the ability to conduct positive negotiations, manage objections, seek common ground and arrive at mutually beneficial outcomes.
Trade Knowledge - Is able to understand trade structures and relevancies in order to incorporate into business plans